Customer Testimonials
All around great service. Tom Mason was my advisor and is always friendly, helpful, and great customer service. Everyone that works there is great to work with.
James is the best service advisor I’ve ever had. I’m 74 years old and have owned a many vehicles. All GM. He does what he says he’s going to do. He knows what he’s talking about. He’s polite, thorough, straightforward, and honest. So my experience with the dealership is centered around James and I would highly recommend anybody to schedule your service with him and you’ll get the best possible service.
staff is very friendly and extremely helpful. Always responsive and take care of me well
Came in for s1st oil change and tire rotation. In and out in 15 minutes. Personnel were very friendly and courteous.
Clean. Got right on my service
My car is fixed, and it's running great, so I'm happy with the quality of the repair.
The online scheduling process was just okay. The AI assistant incorrectly told me that I couldn't drop my car off the night before, but I was able to do so. That information should be updated to avoid confusion.
I was also disappointed that the dealership charges a 3% fee for using a credit card. Given the cost of dealership service, this feels unnecessary and left a negative impression.
I requested a loaner vehicle but never received a callback or any follow-up, ... Read More Google - Jul 15, 2026
Quality and timely work and friendly, knowledgeable team members
I was very impressed with this dealership and my salesman Michael. When I got there I had a good idea of what I wanted and Michael and the team made that happen without being pushy. I left with the car i wanted at the price I thought was fair. Would recommend this dealership to anyone. Thank you from one happy customer.
The customer service was great from the time I pulled in to when it was time to pay for the service. The technician even fixed an issue (no additional fees)I asked to be looked at that was not part of the original service
Quick diagnosis of my problem
Fast and efficient
Fast, courteous service.
I had one of my vehicles break down while I was out of town. They have communicated very well about the progress and everyone has been very kind and helpful.
Having just bought my 3rd vehicle I can only say that every time has been a very smooth, dare I say comfortable experience. Major kiddos go to the staff and an extra special shout out to Auston Edwards. “Superstar” 👏🏼
Absolutely the best experience I’ve had buying a vehicle.. Didn’t have to spend hours on negotiation and waiting on paperwork, Fair, honest and not pushy. I would definitely shop here again. I highly recommend Auston Edwards.
The entire staff was friendly and professional, and I was in and out quick.
My purchase was expertly and professionally handled by Tom Stephens. Tom did a great job of answering questions and putting me at ease during the whole process. My first service visit went well. I originally set one date but when I discovered a conflict, changing the appointment date was handled easily online. I will mention however, that the Chesrown app wouldn’t let me log in. Other than that, thumbs up!
Great experience and very professional. Answered all questions plus we had fun!!
Jason Seitz was my salesman, and he was wonderful,
Always fast, friendly, good communication, and get the job done right.
From my salesman, to finance and the automotive shop, I would give the whole place a 10/10 if it was an option. It was a smooth, easy and fun experience buying my car and the guys in automotive have taken exceptional care of it since.
Had a mechanical problem while in Ohio, and being from Texas. Chesrown service advisor James Dean did an outstanding job helping us get my Chevrolet Suburban back in perfect form again. James kept me updated throughout the several days that it took for repairs. James and Chesrown Chevrolet special folks!
Great sales people no rush willing to work with you and allow you think along the process of purchase.
A great place to find quality used vehicles for a fair price. Chesrown will also give you a good amount for your trade! You never feel pressured at this dealership, everyone seems straight forward with no gimmicky sales people. I was in and out in under 2 hours driving the vehicle I scheduled to test drive home. Thank you all for the smooth process.
Everyone on the sales floor was welcoming and worked everything at my pace.
Everything was handled very professionally. Mike was great to work with would recommend him.
Made appointment several days in advance for transmission diagnosis and service. Dropped off my truck on Thursday morning. Turns out the only transmission tech wasn’t in that day so it didn’t get looked at until Friday. On the good side, diagnosis and TCM reset went fast and truck was ready Friday morning. Dealt with 2 different dealerships trying to get this resolved and both admit to being shorthanded for transmission techs.
Just want to say….Zach is the best Corvette tech I have ever had service my Corvettes. Complete trust in him. You would be lucky to have him work on your vette! If I could give 10 stars I would.
I had my Corvette in for service and they managed it and handled it very carefully. It was all done in a timely manner and they suggested appropriate additional services to make it as good as it could possibly be. I appreciate that and the pricing was fine as well.
down to earth people and very pleasant and easy-going
Wonderful service, quick, everyone was so kind
Although they are weren’t the ones to complete the job they had excellent customer service
Very efficient! Awesome customer service in the service center!
I was fortunate to have Mike Mastracci as my salesman at Chesrown Dealership. He was very kind and went out of his way to make a deal I was comfortable with. The owner, Mr. Gill, was so personable and “down to earth”. I would go back to Chesrown again and again. They are the best Chevy dealer in the area. Thank you Chesrown!
Always a good experience. Our family has been going to this dealership for over 20 years for sales and service.
The best place to by a GM always! The team at Chesrown never fails to make each experience better than the last!
Great service work today.
Desmond was helpful, responsive and met me on my needs. I had minimal time to spend at the dealership and they understood that. You helped make the process smooth and were so kind.
Such a positive, professional experience with Chesrown for buying! Everything was smooth and efficient! Auston was fantastic! Definitely happy and will send others!
Great place to purchase a car/truck! Ownership and staff very professional, helpful and accommodating. Our sales rep, Michael Mastracci was wonderful to work with.
Great Customer service!
Full time RV'er and get our truck serviced around the country. Your dealership is spotless and the service was timely. The reason I gave 4 star was the tire pressure was not correct when tires were rotated. This is the second GM dealership that failed my 5 star rating due to tire pressure after rotation.
Thank you for helping find a new car.
I told the salesman (Mike) what I wanted, type of vehicle , pmt, interest rate, etc. it all worked out and I am very pleased with my vehicle.
No fuss. Things get done quickly. And I can have snacks if wanted. This morning I had fresh popped cord. Thanks.
They fit me in, and gave me a card to call, to make an appointment next time.
Great customer service
Excellent! I have been looking for several weeks and Chesrown in Delaware, Ohio must important Devin Damron was super. I had not planned on purchasing and still had appointments to look a few other places. But he really made up my mind, and I loved the vehicle, Devin worked with me, gave me different options to satisfy my budget. Devin went over everything about my new vehicle and I was completely satisfied.
I had a great experience of working with both Devin and Matt to help get my deal done in a timely manner..thanks to both of them.
I also want to give a shout out to Ryan Meeks in the finance department; he was well organized and the process went very smoothly.
I look forward to working with the Service Team in the future; I am now a member of the Chesrown family.
My neighbor is Kim Bloom and she was telling me one day what a great place it is to work at so Kim is the one that ... Read More Google - Jun 2, 2026
Dezmin went above and beyond to get me into a new Trax and out of a bad situation from another dealership. If you need a new car and truly want honesty and to feel respected he is your guy. He was a true blessing to me.
Desmond was great to deal with! Friendly staff and welcoming atmosphere. This was the 3rd car I’ve purchased from Chesrown.
The staff are amazing, helpful, and very understanding. They show that they truly care!
Tom Stevens answered more questions than I knew I had, cannot say enough good things about the man! Explained stuff about Chesrown and how well they take care of their customers, so much better than any other dealership I've dealt with! Will definitely go back again! Thank you Tom and Chesrown
As always, Robert Meade took care of the issue with my battery that keeps draining. Thank you Robert, you and your team are super stars!!
I had to drop in unannounced having sudden issues with my Colorado. Aaren got us set up right away to have someone look at my truck. With the absence of any smoke or mirrors, service was preform honestly and respectfully.
Unbelievable experience, made everything effortless and really seamless as a process
Truck 14 Vaughn drive Natchez MS my change in arm rest in cash
Austin was amazing! Fast and efficient service. He found the truck we wanted! We are very happy with the service!
Just love friendly faces and the great atmosphere Great dealership this is the third car I have bought chestron Go team
Friendly, well trained and professional. Years of experience together and vehicles purchased!
Service was great and they kept me updated as needed.
Auston and the finance staff were excellant !!! We purchased our New Blazer EV SS because Robert and his service stall are elite with a special shout out to Zach service tech and James Dean service advisor and Deanna in the loaner vehicle department !!
Auston and the finance staff were excellant !!! We purchased our New Blazer EV SS because Robert and his service stall are elite with a special shout out to Zach service tech and James Dean service advisor and Deanna in the loaner vehicle department !!
Ryan Carr was amazing. He didn't put any pressure on me and offered 2 great trucks to choose from. He answered all my questions and was patient while I made my final decision.
Chesrown Team is extremely polite, professional and welcoming. Family atmosphere and customers are well cared for and appreciated. Great experience!
Quick services friendly staff
Professional and knowledgeable service!! Great experience!! Thanks
First oil change on a cpo sierra I recently purchased. Smooth appointment setting process online, they followed up to remind me, and I was out in less than an hour.
Had what I wanted without any hassle
